Quality Management Systems: Implementation in Meteorological Services

Quality Management Systems: Implementation in Meteorological Services
  • State how the eight fundamental principles of quality management are demonstrated within a successful QMS.
  • Explain the benefits of a QMS for enhancing the delivery of aviation products and services for aviation meteorological services providers and their stakeholders.
  • Distinguish key terms, including "quality", "quality management system", and "quality management."
  • Identify key resources to aid in QMS implementation.
  • Describe twelve steps for the successful implementation of a QMS based on the ISO 9001:2008 quality management standard.
    • Identify the components of a quality management system implementation plan.
    • Describe the required roles for a successful QMS.
  • Describe the potential training requirements for implementing and operating a QMS.
    • Describe the importance of having all staff members participate in the implementation of a QMS.
    • State the characteristics of effectively documented procedures.
  • List strategies for gaining insights into customer satisfaction and identifying their needs.
  • Describe the importance of and best practices for internal and external audits.
    • Identify key steps for preparing for an internal or external audit.
    • Identify key processes for internal and external audits, and ways to ensure their success.
  • Describe best practices for using external consultants.